Ms. Kicklighter began her career as a registered nurse. Her experience in healthcare risk management over more than 30 years has afforded her experience in various delivery settings including the large teaching hospital, in a university medical school setting, and in a variety of other health care provider settings, including the large multi-specialty medical clinic, the for-profit community hospital and the not-for-profit integrated healthcare multi-facility system and a large HMO. She was a health care risk management consultant with a large international insurance broker and consulted throughout the US and in other countries. Most recently she served as the Corporate Director of Risk Management Services and Patient Safety Officer for a large long term care/skilled nursing facility.
She is now an entrepreneur as the principal of The Kicklighter Group, offering healthcare risk management, patient safety consulting and stress management education. She serves as a risk management consultant to ambulatory surgery centers through The Kicklighter Group and is the course coordinator for the healthcare risk management course leading to licensure in FL that is offered through the University of South FL. She is also a certified hypnotist and stress management consultant.
Leilani has been active in state and local health care risk management organizations and has been a member of the American Society for Healthcare Risk Management (ASHRM), since its beginning, serving on committees, the board of directors and as President in 1997-98. She is the immediate past-President of the FL Society for Healthcare Risk Management and Patient Safety.
In addition to earning the ARM and the MBA, she has been awarded the DFASHRM designation from ASHRM and is currently working toward the CPCU designation (one exam left.) She also holds the CPHRM (Certified Professional in Healthcare Risk Management) and is a FL Licensed Healthcare Risk Manager. She is currently serving on the Board of the Broward County Regional Health Planning Council, on the board of the Broward Center for Independent Living and on the board of the Royce Foundation of the (now closed) Jackson Memorial School of Nursing.
She is published in the fields of infection control and risk management and has been a speaker in the field of risk management on the local, state, national and international levels.